Searches rules in an Connect Customer instance, with optional filtering¶

Description¶

Searches rules in an Connect Customer instance, with optional filtering.

Usage¶

connect_search_rules(InstanceId, MaxResults, NextToken, SearchCriteria,
  SearchFilter)

Arguments¶

InstanceId

[required] The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

MaxResults

The maximum number of results to return per page.

NextToken

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

SearchCriteria

The search criteria to be used to return rules.

SearchFilter

Filters to be applied to search results, such as tag-based filters.

Value¶

A list with the following syntax:

list(
  Rules = list(
    list(
      Name = "string",
      RuleId = "string",
      RuleArn = "string",
      TriggerEventSource = list(
        EventSourceName = "OnPostCallAnalysisAvailable"|"OnRealTimeCallAnalysisAvailable"|"OnRealTimeChatAnalysisAvailable"|"OnPostChatAnalysisAvailable"|"OnAfterCallWorkAvailable"|"OnAfterChatWorkAvailable"|"OnEmailAnalysisAvailable"|"OnZendeskTicketCreate"|"OnZendeskTicketStatusUpdate"|"OnSalesforceCaseCreate"|"OnContactEvaluationSubmit"|"OnMetricDataUpdate"|"OnCaseCreate"|"OnCaseUpdate"|"OnSlaBreach"|"OnAlertUpdate"|"OnSchedulePublish"|"OnScheduleUpdate"|"OnScheduleTimeOffRequestActivity",
        IntegrationAssociationId = "string"
      ),
      ActionSummaries = list(
        list(
          ActionType = "CREATE_TASK"|"ASSIGN_CONTACT_CATEGORY"|"GENERATE_EVENTBRIDGE_EVENT"|"SEND_NOTIFICATION"|"CREATE_CASE"|"UPDATE_CASE"|"ASSIGN_SLA"|"END_ASSOCIATED_TASKS"|"SUBMIT_AUTO_EVALUATION"|"EXTRACT_INFORMATION"|"SEND_IN_APP_NOTIFICATION"
        )
      ),
      RuleCapabilityTiers = list(
        "GenerativeAI"
      ),
      PublishStatus = "DRAFT"|"PUBLISHED",
      PreEvaluationFilters = list(
        AndConditions = list(
          list(
            ResourceType = "CONTACT",
            FilterType = "TAG",
            FilterKey = "string",
            FilterValue = "string",
            Operator = "EQUALS"
          )
        )
      ),
      CreatedTime = as.POSIXct(
        "2015-01-01"
      ),
      LastUpdatedTime = as.POSIXct(
        "2015-01-01"
      ),
      LastUpdatedBy = "string",
      Tags = list(
        "string"
      )
    )
  ),
  ApproximateTotalCount = 123,
  NextToken = "string"
)

Request syntax¶

svc$search_rules(
  InstanceId = "string",
  MaxResults = 123,
  NextToken = "string",
  SearchCriteria = list(
    OrConditions = list(
      list()
    ),
    AndConditions = list(
      list()
    ),
    StringCondition = list(
      FieldName = "string",
      Value = "string",
      ComparisonType = "STARTS_WITH"|"CONTAINS"|"EXACT"
    )
  ),
  SearchFilter = list(
    AttributeFilter = list(
      OrConditions = list(
        list(
          TagConditions = list(
            list(
              TagKey = "string",
              TagValue = "string"
            )
          )
        )
      ),
      AndCondition = list(
        TagConditions = list(
          list(
            TagKey = "string",
            TagValue = "string"
          )
        )
      ),
      TagCondition = list(
        TagKey = "string",
        TagValue = "string"
      )
    )
  )
)