AWS Support App¶

Description¶

Amazon Web Services Support App in Slack

You can use the Amazon Web Services Support App in Slack API to manage your support cases in Slack for your Amazon Web Services account. After you configure your Slack workspace and channel with the Amazon Web Services Support App, you can perform the following tasks directly in your Slack channel:

Create, search, update, and resolve your support cases Request service quota increases for your account Invite Amazon Web Services Support agents to your channel so that you can chat directly about your support cases

For more information about how to perform these actions in Slack, see the following documentation in the Amazon Web Services Support User Guide:

Amazon Web Services Support App in Slack Joining a live chat session with Amazon Web Services Support Requesting service quota increases Amazon Web Services Support App commands in Slack

You can also use the Amazon Web Services Management Console instead of the Amazon Web Services Support App API to manage your Slack configurations. For more information, see Authorize a Slack workspace to enable the Amazon Web Services Support App.

You must have a Business or Enterprise Support plan to use the Amazon Web Services Support App API. For more information about the Amazon Web Services Support App endpoints, see the Amazon Web Services Support App in Slack endpoints in the Amazon Web Services General Reference.

Usage¶

supportapp(
  config = list(),
  credentials = list(),
  endpoint = NULL,
  region = NULL
)

Arguments¶

• config

  Optional configuration of credentials, endpoint, and/or region.

  • credentials:
    • creds:
      • access_key_id: AWS access key ID
      • secret_access_key: AWS secret access key
      • session_token: AWS temporary session token
    • profile: The name of a profile to use. If not given, then the default profile is used.
    • anonymous: Set anonymous credentials.
  • endpoint: The complete URL to use for the constructed client.
  • region: The AWS Region used in instantiating the client.
  • close_connection: Immediately close all HTTP connections.
  • timeout: The time in seconds till a timeout exception is thrown when attempting to make a connection. The default is 60 seconds.
  • s3_force_path_style: Set this to true to force the request to use path-style addressing, i.e. http://s3.amazonaws.com/BUCKET/KEY.
  • sts_regional_endpoint: Set sts regional endpoint resolver to regional or legacy https://docs.aws.amazon.com/sdkref/latest/guide/feature-sts-regionalized-endpoints.html
  • use_dual_stack: Set this to true to use the dualstack (IPv4 and IPv6) endpoint for a service, where available, falling back to the regular endpoint when it isn't. Defaults to the AWS_USE_DUALSTACK_ENDPOINT environment variable when unset.

• credentials

  Optional credentials shorthand for the config parameter

  • creds:
    • access_key_id: AWS access key ID
    • secret_access_key: AWS secret access key
    • session_token: AWS temporary session token
  • profile: The name of a profile to use. If not given, then the default profile is used.
  • anonymous: Set anonymous credentials.

• endpoint

  Optional shorthand for complete URL to use for the constructed client.

• region

  Optional shorthand for AWS Region used in instantiating the client.

Value¶

A client for the service. You can call the service's operations using syntax like svc$operation(...), where svc is the name you've assigned to the client. The available operations are listed in the Operations section.

Service syntax¶

svc <- supportapp(
  config = list(
    credentials = list(
      creds = list(
        access_key_id = "string",
        secret_access_key = "string",
        session_token = "string"
      ),
      profile = "string",
      anonymous = "logical"
    ),
    endpoint = "string",
    region = "string",
    close_connection = "logical",
    timeout = "numeric",
    s3_force_path_style = "logical",
    sts_regional_endpoint = "string",
    use_dual_stack = "logical"
  ),
  credentials = list(
    creds = list(
      access_key_id = "string",
      secret_access_key = "string",
      session_token = "string"
    ),
    profile = "string",
    anonymous = "logical"
  ),
  endpoint = "string",
  region = "string"
)

Operations¶

Examples¶

svc <- supportapp()
svc$create_slack_channel_configuration(
  Foo = 123
)