List Realtime Contact Analysis Segments

connectcontactlens_list_realtime_contact_analysis_segments

R Documentation

Provides a list of analysis segments for a real-time analysis session

Description

Provides a list of analysis segments for a real-time analysis session.

Usage

connectcontactlens_list_realtime_contact_analysis_segments(InstanceId,
  ContactId, MaxResults, NextToken)

Arguments

InstanceId

[required] The identifier of the Amazon Connect instance.

ContactId

[required] The identifier of the contact.

MaxResults

The maximum number of results to return per page.

NextToken

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

Value

A list with the following syntax:

list(
  Segments = list(
    list(
      Transcript = list(
        Id = "string",
        ParticipantId = "string",
        ParticipantRole = "string",
        Content = "string",
        BeginOffsetMillis = 123,
        EndOffsetMillis = 123,
        Sentiment = "POSITIVE"|"NEUTRAL"|"NEGATIVE",
        IssuesDetected = list(
          list(
            CharacterOffsets = list(
              BeginOffsetChar = 123,
              EndOffsetChar = 123
            )
          )
        )
      ),
      Categories = list(
        MatchedCategories = list(
          "string"
        ),
        MatchedDetails = list(
          list(
            PointsOfInterest = list(
              list(
                BeginOffsetMillis = 123,
                EndOffsetMillis = 123
              )
            )
          )
        )
      ),
      PostContactSummary = list(
        Content = "string",
        Status = "FAILED"|"COMPLETED",
        FailureCode = "QUOTA_EXCEEDED"|"INSUFFICIENT_CONVERSATION_CONTENT"|"FAILED_SAFETY_GUIDELINES"|"INVALID_ANALYSIS_CONFIGURATION"|"INTERNAL_ERROR"
      )
    )
  ),
  NextToken = "string"
)

Request syntax

svc$list_realtime_contact_analysis_segments(
  InstanceId = "string",
  ContactId = "string",
  MaxResults = 123,
  NextToken = "string"
)