Create Related Item

connectcases_create_related_item

R Documentation

Creates a related item (comments, tasks, and contacts) and associates it with a case

Description

Creates a related item (comments, tasks, and contacts) and associates it with a case.

• A Related Item is a resource that is associated with a case. It may or may not have an external identifier linking it to an external resource (for example, a contactArn). All Related Items have their own internal identifier, the relatedItemArn. Examples of related items include comments and contacts.

• If you provide a value for performedBy.userArn you must also have DescribeUser permission on the ARN of the user that you provide.

• The type field is reserved for internal use only.

Usage

connectcases_create_related_item(caseId, content, domainId, performedBy,
  type)

Arguments

caseId	[required] A unique identifier of the case.
content	[required] The content of a related item to be created.
domainId	[required] The unique identifier of the Cases domain.
performedBy	Represents the creator of the related item.
type	[required] The type of a related item.

Value

A list with the following syntax:

list(
  relatedItemArn = "string",
  relatedItemId = "string"
)

Request syntax

svc$create_related_item(
  caseId = "string",
  content = list(
    comment = list(
      body = "string",
      contentType = "Text/Plain"
    ),
    contact = list(
      contactArn = "string"
    ),
    file = list(
      fileArn = "string"
    )
  ),
  domainId = "string",
  performedBy = list(
    userArn = "string"
  ),
  type = "Contact"|"Comment"|"File"
)