Update Rule

connect_update_rule

R Documentation

Updates a rule for the specified Amazon Connect instance

Description

Updates a rule for the specified Amazon Connect instance.

Use the Rules Function language to code conditions for the rule.

Usage

connect_update_rule(RuleId, InstanceId, Name, Function, Actions,
  PublishStatus)

Arguments

RuleId

[required] A unique identifier for the rule.

InstanceId

[required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Name

[required] The name of the rule. You can change the name only if TriggerEventSource is one of the following values: OnZendeskTicketCreate | OnZendeskTicketStatusUpdate | OnSalesforceCaseCreate

Function

[required] The conditions of the rule.

Actions

[required] A list of actions to be run when the rule is triggered.

PublishStatus

[required] The publish status of the rule.

Value

An empty list.

Request syntax

svc$update_rule(
  RuleId = "string",
  InstanceId = "string",
  Name = "string",
  Function = "string",
  Actions = list(
    list(
      ActionType = "CREATE_TASK"|"ASSIGN_CONTACT_CATEGORY"|"GENERATE_EVENTBRIDGE_EVENT"|"SEND_NOTIFICATION"|"CREATE_CASE"|"UPDATE_CASE"|"END_ASSOCIATED_TASKS"|"SUBMIT_AUTO_EVALUATION",
      TaskAction = list(
        Name = "string",
        Description = "string",
        ContactFlowId = "string",
        References = list(
          list(
            Value = "string",
            Type = "URL"|"ATTACHMENT"|"NUMBER"|"STRING"|"DATE"|"EMAIL"
          )
        )
      ),
      EventBridgeAction = list(
        Name = "string"
      ),
      AssignContactCategoryAction = list(),
      SendNotificationAction = list(
        DeliveryMethod = "EMAIL",
        Subject = "string",
        Content = "string",
        ContentType = "PLAIN_TEXT",
        Recipient = list(
          UserTags = list(
            "string"
          ),
          UserIds = list(
            "string"
          )
        )
      ),
      CreateCaseAction = list(
        Fields = list(
          list(
            Id = "string",
            Value = list(
              BooleanValue = TRUE|FALSE,
              DoubleValue = 123.0,
              EmptyValue = list(),
              StringValue = "string"
            )
          )
        ),
        TemplateId = "string"
      ),
      UpdateCaseAction = list(
        Fields = list(
          list(
            Id = "string",
            Value = list(
              BooleanValue = TRUE|FALSE,
              DoubleValue = 123.0,
              EmptyValue = list(),
              StringValue = "string"
            )
          )
        )
      ),
      EndAssociatedTasksAction = list(),
      SubmitAutoEvaluationAction = list(
        EvaluationFormId = "string"
      )
    )
  ),
  PublishStatus = "DRAFT"|"PUBLISHED"
)