Update Contact

connect_update_contact

R Documentation

This API is in preview release for Amazon Connect and is subject to change¶

Description¶

This API is in preview release for Amazon Connect and is subject to change.

Adds or updates user-defined contact information associated with the specified contact. At least one field to be updated must be present in the request.

You can add or update user-defined contact information for both ongoing and completed contacts.

Usage¶

connect_update_contact(InstanceId, ContactId, Name, Description,
  References)

Arguments¶

InstanceId: [required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
ContactId: [required] The identifier of the contact. This is the identifier of the contact associated with the first interaction with your contact center.
Name: The name of the contact.
Description: The description of the contact.
References: Well-formed data on contact, shown to agents on Contact Control Panel (CCP).

Value¶

An empty list.

Request syntax¶

svc$update_contact(
  InstanceId = "string",
  ContactId = "string",
  Name = "string",
  Description = "string",
  References = list(
    list(
      Value = "string",
      Type = "URL"|"ATTACHMENT"|"NUMBER"|"STRING"|"DATE"|"EMAIL"
    )
  )
)