Submit Contact Evaluation

connect_submit_contact_evaluation

R Documentation

Submits a contact evaluation in the specified Amazon Connect instance¶

Description¶

Submits a contact evaluation in the specified Amazon Connect instance. Answers included in the request are merged with existing answers for the given evaluation. If no answers or notes are passed, the evaluation is submitted with the existing answers and notes. You can delete an answer or note by passing an empty object ({}) to the question identifier.

If a contact evaluation is already in submitted state, this operation will trigger a resubmission.

Usage¶

connect_submit_contact_evaluation(InstanceId, EvaluationId, Answers,
  Notes)

Arguments¶

InstanceId: [required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
EvaluationId: [required] A unique identifier for the contact evaluation.
Answers: A map of question identifiers to answer value.
Notes: A map of question identifiers to note value.

Value¶

A list with the following syntax:

list(
  EvaluationId = "string",
  EvaluationArn = "string"
)

Request syntax¶

svc$submit_contact_evaluation(
  InstanceId = "string",
  EvaluationId = "string",
  Answers = list(
    list(
      Value = list(
        StringValue = "string",
        NumericValue = 123.0,
        NotApplicable = TRUE|FALSE
      )
    )
  ),
  Notes = list(
    list(
      Value = "string"
    )
  )
)