Resume Contact Recording

connect_resume_contact_recording

R Documentation

When a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording whatever recording is selected in the flow configuration: call, screen, or both

Description

When a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording whatever recording is selected in the flow configuration: call, screen, or both. If only call recording or only screen recording is enabled, then it would resume.

Voice and screen recordings are supported.

Usage

connect_resume_contact_recording(InstanceId, ContactId,
  InitialContactId, ContactRecordingType)

Arguments

InstanceId

[required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

ContactId

[required] The identifier of the contact.

InitialContactId

[required] The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.

ContactRecordingType

The type of recording being operated on.

Value

An empty list.

Request syntax

svc$resume_contact_recording(
  InstanceId = "string",
  ContactId = "string",
  InitialContactId = "string",
  ContactRecordingType = "AGENT"|"IVR"|"SCREEN"
)