Describe Routing Profile

connect_describe_routing_profile

R Documentation

Describes the specified routing profile

Description

Describes the specified routing profile.

Usage

connect_describe_routing_profile(InstanceId, RoutingProfileId)

Arguments

InstanceId

[required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

RoutingProfileId

[required] The identifier of the routing profile.

Value

A list with the following syntax:

list(
  RoutingProfile = list(
    InstanceId = "string",
    Name = "string",
    RoutingProfileArn = "string",
    RoutingProfileId = "string",
    Description = "string",
    MediaConcurrencies = list(
      list(
        Channel = "VOICE"|"CHAT"|"TASK",
        Concurrency = 123,
        CrossChannelBehavior = list(
          BehaviorType = "ROUTE_CURRENT_CHANNEL_ONLY"|"ROUTE_ANY_CHANNEL"
        )
      )
    ),
    DefaultOutboundQueueId = "string",
    Tags = list(
      "string"
    ),
    NumberOfAssociatedQueues = 123,
    NumberOfAssociatedUsers = 123,
    AgentAvailabilityTimer = "TIME_SINCE_LAST_ACTIVITY"|"TIME_SINCE_LAST_INBOUND",
    LastModifiedTime = as.POSIXct(
      "2015-01-01"
    ),
    LastModifiedRegion = "string",
    IsDefault = TRUE|FALSE,
    AssociatedQueueIds = list(
      "string"
    )
  )
)

Request syntax

svc$describe_routing_profile(
  InstanceId = "string",
  RoutingProfileId = "string"
)